How to Cancel Your Order on Admiresty
At Admiresty, we understand that plans can change. If you need to cancel your order, follow these simple steps to ensure a smooth cancellation process:
1. Check Your Order Status
Before proceeding, verify your order’s current status:
- Log in to your account at account.admiresty.com.
- Navigate to the Orders section to view your recent purchases.
If the order is still being processed, it can typically be canceled. However, if it has already been shipped, cancellation may no longer be possible.
2. Canceling Your Order Online
If your order is eligible for cancellation:
- Locate the order you wish to cancel in your Orders section.
- Click the Cancel Order button next to the relevant order.
- Confirm your cancellation request.
You will receive a confirmation email once your cancellation is processed.
3. Contact Customer Support for Assistance
If you are unable to cancel your order online or need further assistance, our support team is here to help:
- Chat with Us: Visit Admiresty Support to start a live chat.
- Email Us: Send your order details and cancellation request to support@admiresty.com.
Be sure to provide:
- Your order number.
- The email address used to place the order.
- A brief explanation of why you wish to cancel.
4. Refund Process
Once your cancellation is confirmed:
- If you paid using a credit card or PayPal, your refund will be processed within 5-7 business days.
- For other payment methods, the refund timeline may vary. Our support team will provide specific details.
If the order was already shipped, you may need to return the items to receive a refund. Visit our Return Policy Pagefor more information.
5. Orders Not Eligible for Cancellation
In some cases, orders may not be eligible for cancellation, such as:
- Customized or personalized items.
- Swimwear, lingerie, or similar items.
- Orders that have already been shipped.
For these cases, you can initiate a return once the items arrive. Please refer to our Return Policy for guidance.
We hope this guide helps you manage your orders with ease. Thank you for choosing Admiresty!