Understanding Your Refund Status
At Admiresty, we want to ensure that the refund process is as smooth and transparent as possible. If you’ve requested a refund and are wondering about its status, this guide will help you understand what to expect and how to track it.
1. How Refunds Are Processed
Once a refund is approved, the process typically involves the following steps:
- Approval Confirmation: You’ll receive an email confirming that your refund request has been approved.
- Processing Time: The refund will be initiated within 1-3 business days of approval.
- Completion: Depending on your payment method, the refunded amount may take additional time to reflect in your account.
Estimated Time for Refunds by Payment Method:
- Credit/Debit Card: 5-10 business days (processing times may vary by bank).
- PayPal: 3-5 business days.
- Shop Pay/Other Wallets: 5-7 business days.
2. Track Your Refund Status
To check the status of your refund:
- Log In to Your Account:
- Visit account.admiresty.com.
- Navigate to the Orders section and select the refunded order.
- Check Your Email: Look for updates sent to your registered email address regarding the progress of your refund.
If you haven’t received an update, please contact our support team for assistance (details below).
3. What If My Refund Is Delayed?
In rare cases, refunds may take longer than expected due to:
- Bank processing delays.
- Public holidays.
- Incomplete or incorrect refund details.
If you’ve waited longer than the estimated time, please:
- Check with your bank or payment provider to confirm if the refund is pending.
- Reach out to our support team for further investigation.
4. Contact Our Support Team
If you have any questions or concerns about your refund status, our team is here to help:
- Live Chat: Visit Admiresty Support for immediate assistance.
- Email: Send your query to support@admiresty.com.
When contacting support, please provide:
- Your order number.
- The payment method used.
- Any relevant emails or receipts.
5. Common Questions About Refunds
- Will I receive confirmation when my refund is complete? Yes, you’ll receive an email once the refund is fully processed.
- Can I change the account where the refund is sent? Refunds are processed back to the original payment method for security reasons.
- What if my original payment method is no longer active? In such cases, please contact your bank or payment provider to retrieve the refunded amount.
We’re committed to resolving your concerns quickly and ensuring your experience with Admiresty is hassle-free. Thank you for your patience and trust in us!